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✨ Shine Your Life - Shipping Policy

Last Updated: July 25, 2025

Thank you for shopping with Shine Your Life. We’re committed to delivering your order as quickly and efficiently as possible. Please review the details below to better understand our shipping process and timelines.

1. Order processing and delivery time

Processing and shipping times vary depending on the type of product purchased:

👗 Clothing & Handbags

  • Processing Time: 3-5 days
  • Delivery Time: Estimated 5–10 days, depending on your location.

💄 Cosmetics & Skin Care

  • Fulfillment Time: 5–9 business days
  • Shipping Time: 3–5 days

💆 Hair Care Products

  • Processing Time: 3–5 business days (excluding weekends and holidays)
  • Shipping Time: 3–5 days (standard ground shipping)

Note: While we strive to meet the timelines above, processing and delivery times are estimates and not guaranteed. Delays may occur due to high order volume, weather conditions, or carrier disruptions.

2. Shipping Rates and Options

Shipping charges are calculated at checkout and vary based on:

  • Your shipping location
  • Product weight and dimensions
  • Selected shipping service

3. Domestic Shipping (US Only)

We currently ship to all 48 continental U.S. states.
Delivery to Alaska, Hawaii, U.S. territories, and APO/FPO addresses may take longer or have limited service options.

4. Tracking Your Order

Once your order ships, we’ll email you a tracking number. You can use this number to track your package directly through the carrier’s website.

5. Delivery Issue

  • If your order is marked as delivered but you haven’t received it, please first check with your local carrier or neighbors.
  • If still unresolved, contact us via our live chat or email us at info@shineyourlife.co
  • Note: We are not responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.

6. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 3 days of delivery.

Contact Method:

  • Email: info@shineyourlife.co
  • Live Chat (Recommended for faster response)
  • Include clear photos or video evidence of the damage or issue.
  • We’ll review your claim and provide the best solution based on the situation.

7. Questions or Assistance?

Our support team is here to help:

  • Live Chat (Small yellow chat box icon at the right corner of our website)
  • Email: info@shineyourlife.co
  • Hours: Monday – Friday, 9:00 AM – 5:00 PM EST